TERMS AND CONDITIONS

TERMS AND CONDITIONS OF THE WEBSITE AND MOBILE APPLICATION

www.runningperformance.pl

(effective as of January 1, 2026)


I. GENERAL INFORMATION

The website and mobile application operating under the Running Performance brand, available at www.runningperformance.pl and via application (www.runningperformance.com.pl), are operated by:

RUNNING PERFORMANCE
Marii Dąbrowskiej 17i/20, 31-851 Kraków, Poland
VAT ID (NIP): 5492244212
REGON: 122441586
e-mail: kontakt@runningperformance.pl

hereinafter referred to as the Administrator.

These Terms and Conditions define the rules for:

  • using the Website and Application,

  • concluding agreements,

  • providing services,

  • delivering digital content,

  • subscriptions and recurring payments,

  • rights and obligations of the parties.

These Terms and Conditions are provided free of charge and made available in a form that enables downloading, saving and reproducing.


II. DEFINITIONS

User – a person using the Website or the Application.

Client – a consumer within the meaning of Article 22¹ of the Polish Civil Code, entering into an agreement with the Administrator.

On-site Services – personal training sessions, consultations, tests and live classes.

Online Services – remote consultations, online training, remote training supervision, performance analysis.

Digital Content – personalized training plans, schedules, reports and educational materials provided electronically.

Subscription – recurring access to services and digital content.

Account – an individual user panel enabling access to services and content.


III. SCOPE OF SERVICES

The Administrator provides, in particular:

  • live personal training sessions,

  • on-site and online consultations,

  • remote training cooperation,

  • preparation and sharing of individual training plans,

  • access to the training platform and mobile application,

  • subscription-based access to digital content and online services.


IV. TECHNICAL REQUIREMENTS

To use the Website and Application, the following are required:

  • internet access,

  • a mobile device or computer,

  • an up-to-date web browser,

  • an active email account.


V. CONCLUSION OF THE AGREEMENT

The information presented on the Website constitutes an invitation to conclude an agreement.

The agreement is concluded upon:

  • placing an order,

  • confirmation of acceptance of the order by the Administrator.

The agreement may concern:

  • on-site services,

  • online services,

  • digital content delivery,

  • subscription services.


VI. PRICES AND PAYMENTS

All prices are stated in Polish zloty (PLN) and include all applicable taxes.

Available payment methods: bank transfer and electronic payments.

Invoices are issued electronically upon prior request and provision of billing details by the Client.


VII. PERFORMANCE OF ON-SITE SERVICES

Appointment dates are agreed individually.

Cancellation deadlines:

  • consultations – at least 24 hours in advance,

  • training sessions – at least 12 hours in advance.

Failure to cancel within the required time entitles the Administrator to charge the full cost of the session.


VIII. ONLINE SERVICES AND DIGITAL CONTENT

Training plans and digital content are created individually based on data provided by the Client.

Delivery of digital content takes place via:

  • user account panel,

  • mobile application,

  • e-mail.

The Client receives a non-exclusive, non-transferable license to use the content solely for personal purposes.


IX. SUBSCRIPTION AND RECURRING PAYMENTS

Subscription consists of automatic, recurring renewal of access to services and digital content.

Subscription plans may be:

  • monthly,

  • quarterly,

  • annual.

Subscriptions are renewed automatically.

The Client agrees to automatic recurring payments.

The Client may cancel the subscription at any time:

  • via the user account panel,

  • by e-mail.

Cancellation blocks future charges but does not result in loss of access until the end of the already paid subscription period.

The Administrator does not charge any cancellation fees or penalties.


X. RIGHT OF WITHDRAWAL

1. On-site and online services

The Client has the right to withdraw from the agreement within 14 days from the date of its conclusion.

2. Digital content and subscriptions

The right of withdrawal expires if:

  • the Client has given express consent for performance to begin before the expiry of the 14-day withdrawal period,

  • the Client has been informed of the loss of the right of withdrawal,

  • delivery of digital content has commenced.


XI. COMPLAINTS

Complaints should be submitted to: kontakt@runningperformance.pl

Complaints will be reviewed within 14 days.


XII. OUT-OF-COURT DISPUTE RESOLUTION (ODR)

The Client may use the EU Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr


XIII. LIABILITY AND SAFETY

The Client declares that:

  • they have no medical contraindications,

  • they use the services at their own risk.

The Administrator shall not be liable for consequences resulting from:

  • concealing medical conditions,

  • failure to follow instructions,

  • independent modification of training plans.

The limitation of liability does not apply to damages caused intentionally or due to gross negligence.


XIV. COPYRIGHT

All content is protected by copyright law.

Copying, distribution and sharing with third parties is strictly prohibited.


XV. PERSONAL DATA PROTECTION (GDPR)

The controller of personal data is RUNNING PERFORMANCE.

Personal data is processed for the purpose of:

  • contract performance,

  • account management,

  • accounting,

  • marketing – solely upon separate consent.

Detailed information is provided in the Privacy Policy available on the Website.


XVI. AMENDMENTS TO THE TERMS

The Administrator reserves the right to amend these Terms and Conditions.

Amendments shall not affect acquired rights.

The Client may terminate the agreement within 14 days of being informed of the changes.


XVII. FINAL PROVISIONS

These Terms and Conditions are governed by Polish law.

In matters not regulated herein, the provisions of generally applicable law shall apply.

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